This service allows the subscriber to transfer an incoming call to any phone number of their choice.
NOTE: Only incoming calls can be transferred. Originating calls cannot be transferred.
This service forwards all of a subscriber’s incoming calls to an alternative number without ringing the subscriber’s telephone first.
1 If the courtesy call is not answered, repeat steps a. & b. to manually activate without the courtesy call.
2 If enabled on Line 1 of the hunt group, it will forward all incoming calls to the call forwarded number. If you have call forwarding enabled on a different line in the hunt group, it will also forward to the call forwarded number.
This service allows a call forwarding subscriber to access and change their call forwarding configuration from any phone. Subscribers are provided with a telephone number to call Remote Access to Call Forwarding, which can be called from any phone.
NOTE: If enabled on Line 1 of the hunt group, it will forward all incoming calls to the call forwarded number. If you have call forwarding enabled on a different line in the hunt group, it will also forward to the call forwarded number.
This service notifies a subscriber that a second call is on the line and allows the subscriber to switch between the calls. The called party is notified by a tone when the call is waiting.
This service allows up to 4 phones to ring at one time. When the call is picked up either by the customer or voice mail then the other phones stop ringing. At least one of the phone numbers must have service provided by the partner.
NOTE: Simultaneous Ring is activated by default. It can be added via the portal. If on an ABS or DBL order the Simultaneous Ring will have to be entered in the special instructions.
This service provides a way for subscribers to configure additional numbers that will ring instead of or as well as the subscriber’s own number (sequential ring), any of which can answer the call.
NOTE: Find Me Follow Me will not work with Simultaneous Ring. Customers much choose one service or the other.